I’ve spoken to FBS and they’re waiting for you to contact them to remove your swap fees.
Login to FBS.com
Click on the speech bubble (bottom right of screen).
Click on the get in touch button in the live chat application.
Click on Live Chat
Enter your details
Tell the agent to remove swap fees from all your accounts.
You’ll need to send them your ID you used to verify your FBS account with.
AFTER SPEAKING TO FBS… YOU MUST ASK FOR A TRANSCRIPT OF THE CHAT TO BE EMAILED TO YOU.
Below is a template you need to use👇.
Hi support,Please remove the swap fees from all my accounts on my dashboard.
Thanks
(Your full name)
Don’t forget to attach your ID / Passport.